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SmartPro UPS FAQ

SmartPro UPS frequently asked questions (FAQ)

Questions about the features and benefits of the SmartPro UPS?

Contact an expert

Applicable models:

  • SMART750RMXL2U, SMART750RMXL2UN
  • SMART1000RMXL2U, SMART1000RMX2UN
  • SMART1500RMXL2U, SMART1500RMXLN
  • SMART2200RM2U, SMART2200RM2UN
  • SMART2200RMXL2U, SMART2200RMXLN
  • SMART3000RM2U, SMART3000RM2UN
  • SMART3000RMXL2U, SMART3000RMXLN
  • SMX1500XLRT2U, SMX1500XLRT2UN
  • SMX3000XLRT2UA, SMX3000XLRT2UN
  • BP48VRM2U, BP72VRM2U

What type of UPS are the Tripp Lite series SmartPro UPS models?

The SmartPro UPS models have a line-interactive UPS topology. To learn more about different topologies, read our UPS topology guide. 

What power ratings does the Tripp Lite series SmartPro UPS offer?

The SmartPro UPS models have output capacities from 750 VA to 3 kVA.

What are the available form factors for the Tripp Lite series SmartPro UPS?

The SmartPro UPS models have a 2U rack/tower form factor. Mount the UPS in 2U of space in a 19-inch server rack or place it vertically on a flat surface using the included tower stands.

What are the ideal applications for the Tripp Lite series SmartPro UPS?

The SmartPro UPS can be used in any application where critical IT equipment needs power protection, which includes...

  • IDF network closets
  • Distributed IT equipment
  • Small and medium-size businesses (SMB)
  • High-end workstations
  • Home labs
  • Storage devices
  • Gaming (video gaming systems and casino gaming)
  • Back offices
  • Hospitality environments
  • Network switches and servers

Which network card should be used with the Tripp Lite series SmartPro UPS?

The WEBCARDLXE network management card enables remote monitoring. All SmartPro UPSs have a slot for a network card, which can be purchased as an optional separate purchase or included as part of a UPS bundle. 

Models with a network card included as a bundle:

  • SMART750RMXL2UN
  • SMART1000RMX2UN
  • SMART1500RMXLN
  • SMART2200RM2UN
  • SMART2200RMXLN
  • SMART3000RM2UN
  • SMART3000RMXLN
  • SMX1500XLRT2UN
  • SMX3000XLRT2UN

Does the SmartPro UPS support external battery packs (also called external battery modules or EBMs)?

The following SmartPro UPS models have extendable runtime and support the addition of up to four external battery packs: 

Catalog number

External battery pack compatibility

SMART750RMXL2U

BP48VRM2U

SMART750RMXL2UN

BP48VRM2U

SMART1000RMXL2U

BP48VRM2U

SMART1000RMX2UN

BP48VRM2U

SMART1500RMXL2U

BP48VRM2U

SMART1500RMXLN

BP48VRM2U

SMART2200RMXL2U

BP72VRM2U

SMART2200RMXLN

BP72VRM2U

SMART3000RMXL2U

BP72VRM2U

SMART3000RMXLN

BP72VRM2U

SMX1500XLRT2U

BP48VRM2U

SMX1500XLRT2UN

BP48VRM2U

SMX3000XLRT2UA

BP72VRM2U

SMX3000XLRT2UN

BP72VRM2U

Which software is recommended for the Tripp Lite series SmartPro UPS?

Free downloadable PowerAlert software supports monitoring and control of the UPS via the UPS’s built-in communication ports.

What is included with the Tripp Lite series SmartPro UPS?

See specific UPS model for information about what ships with the product.

Is the Tripp Lite series SmartPro UPS ENERGY STAR certified?

The following models are ENERGY STAR certified:

  • SMART1000RMXL2U
  • SMART1000RMX2UN
  • SMART1500RMXL2U
  • SMART1500RMXLN
  • SMART2200RM2U
  • SMART2200RM2UN
  • SMART2200RMXL2U
  • SMART2200RMXLN
  • SMART3000RMXL2U
  • SMART3000RMXLN
  • SMX1500XLRT2U
  • SMX1500XLRT2UN
  • SMX3000XLRT2UA
  • SMX3000XLRT2UN

Does the Tripp Lite series SmartPro UPS have a warranty?

Yes. The SmartPro UPS has a two-year limited warranty (three years with registration) that covers the UPS and batteries.

Does the Tripp Lite series SmartPro UPS include connected equipment insurance?

Yes. The SmartPro UPS includes $250,000 Ultimate Lifetime Insurance.

Didn't find the answer you were looking for?

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